參觀資訊Visitor Information

Services and Information

  • Address No. 2, Wenyi Rd., Xinzhuang Dist.,
    New Taipei City 242030, Taiwan
  • Tel +886 2-8522-8000
  • Fax +886 2-8522-2656

Opening Hours

Mon. Tue. Wed. Thu. Fri. Sat. Sun.
1st Floor &
2nd Floor Exhibition Area		 Closed Closed 11 : 00 ~ 20 : 00
free admission
3rd Floor Library 11:00 to 20:00
Enter with membership card (Time Keeper and Time Traveler)
TFAI Lounge
Souvenir Shop		 11 : 00 ~ 19 : 30 (L.O.)
Cinema A/B According to the showtimes
Ticket prices are subject to the ticket sales announcement of each film
Outdoor Plaza Open 24 Hours
Underground Parking Lot 07 : 00 ~ 23:00
※The temporary parking fee rates are subject to the on-site announcement
Car: 15 NTD/30 minutes on weekdays, the maximum charge for one day is 100 NTD. 25 NTD/30 minutes on holidays, the maximum fee for one day is 200 NTD; Customers who have spent at the venue are entitled to the weekday rate, but there is no cap on the maximum charge.
Motorcycle: 20 NTD/time (regardless of weekdays and holidays)
Note: There is no charge for cars/motorcycles entering and exiting within 15 minutes
24H customer service telephone: 0809-008-924

Transportation

By Metro

Taoyuan Metro: Xinzhuang Fuduxin Station (A4) → 6-minute walk from Exit 2.
Taipei Metro: Zhonghe-Xinlu Line or Circular Line to Touqianzhuang Station
(O17)/(Y18) and transfer to Bus 257, 813, 813 Shuttle, or Blue 18.

By Bus
  • Taiwan Film and Audiovisual Institute Station: 257, 813 Shuttle
  • Zhong Xin Elementary School Station: 617, 617 Sub, 257, 813 Shuttle
  • Zhongyuan Road Station: 257, 615, 617, 617 Sub, 622, 813, 835, Orange 17, Blue 18
  • → Get off the bus and turn left at Zhongxin Street → 10-minute walk.
By Taiwan High Speed Rail / Taiwan Railways

Transfer to Taoyuan MRT → stop at A4 Xinzhuang Fuduxin Station, exit from Exit 2 → walk for about 6 minutes

By Car
  • National Highway 1
    Get off at Wugu Interchange → toward Xinzhuang → take Xinwu Rd. Sec. 2 → take
    Xinwu Rd. Sec. 1 → turn left to Xinbei Boulevard → turn right onto Zhongxin St. →
    turn right onto Fugui Rd. → Center Parking Lot
  • National Highway No. 3
    Get off at Zhonghe Interchange → toward Zhonghe → take Expressway 64 → down
    Xinzhuang Siyuan Road → turn left onto Zhongyuan Road → turn right onto Zhongxin
    Street → turn left onto Fugui Road → Center Parking Lot

Admission

  1. Ticket Types：
      Ticket Type Ticket Price Eligibility
      Adult NT$220~280 For those over 18 years of age and ineligible for concession tickets.
      Member NT$180~220 Members can receive discounts by presenting the membership card.
      Student NT$180~220 Those aged between 13 and 18 and those over 18 with a valid student ID (recognized by the Ministry of Education) will receive discounts upon presenting a valid student ID.
      Disabled Persons Programs held independently by TAFI are free of charge Applicable to persons with a Disability ID and one person accompanying them (regardless of nationality).
      Senior Citizens 50% off the adult ticket price Applicable to persons over 65 years of age.
      Junior Citizens 50% off the adult ticket price Children between the ages of 2 and 12.
      Note: Those who purchase discounted tickets must present their valid ID at the time of purchase, pick-up, and admission.

  2. How to Purchase Tickets：
    1. Pre-sale: pre-sale tickets can be purchased at TFAI's ticketing counter, OPENTIX ticketing system, 7-11 (i-bon), and FamiPort. Please be aware that you must become a member of the OPENTIX ticketing system before purchasing tickets on the system’s website and application.
    2. Opening hours of TFAI’s ticketing counter: The counter opens at 11:00 a.m. Tickets for all scheduled screenings are available for purchase at the counter. It closes at 8:00 p.m. on business days.
    3. Refunds and exchanges should be made at our ticketing counter or at the OPENTIX Taipei, Taichung, Tainan and Kaohsiung service offices at least one hour before the screening. A 10% handling fee will be charged. Late refunds will not be accepted. (OPENTIX customer service line: +886 2-3393-9888).
  3. Instructions for obtaining free disability tickets for programs independently held by the Institute:
    1. How to claim tickets:
      1. From 13:00 every Wednesday, free disability tickets for the program of the week (to Sunday) independently held by the Institute are available.
      2. Present the original disability certificate to the ticket counter on the first floor of the Institute to obtain the free tickets.
    2. Precautions:
      1. If you book a wheelchair seat, please note that the seat is a floor space, so you need to bring your own wheelchair into the theater.
      2. Please present a valid ID with a disabled discounted ticket. If the ID is expired, missing or unrecognizable, you need to pay the price difference to enter the theater.

Guidelines for visiting TFAI

  1. Public Area
    1. TFAI will be closed to the public in the event of natural disasters and when the local government announces office closures. In the event of exhibition change, renovation, construction or special events, the Institute may close some areas if necessary.
    2. In order to ensure the quality of visitors’ experience, TFAI has set up a flow control measure, and may guide visitors for entry and adjust the route if necessary.
    3. It is strictly prohibited to bring flammable liquids, corrosive liquids, fireworks, compressed gases, sharp objects, and other dangerous items into the Institute.
    4. Photography without permission: photography (including video and photography) is prohibited during screenings in the Theaters. Commercial photography is also prohibited in the public area. You must apply in advance for commercial photography, then you can film or shoot after obtaining TFAI’s consent. If the aforementioned requirements are not fulfilled, TFAI staff may stop your filming or photoshoot.
    5. Unauthorized gatherings, lectures, parades, sales, advertising, distribution of promotional materials or other commercial activities are strictly prohibited in the public areas of the Institute.
    6. No pet sitting service is available at the Institute. Owners wishing to bring their pets into the entire area on the 1st floor and the exhibition area on the 2nd floor should bring their own carrier bag or stroller and keep their pets off the ground. Additionally, pets are not allowed into the Theaters and the library, except for police dogs or guide dogs on duty.
    7. Should there be offensive behaviors, damage to the facilities in the public area, disturbance to visitors, or pollution to the environment and other acts that are prohibited or restricted by law or by the public notices of the Institute, and if the offender does not cooperate after being advised by the management or security guards, the Institute holds the right to remove the offender from the premises or to request the police or other authorities in accordance with law to do so, depending on the severity of the situation.
  2. Guidelines for admission to the theaters:
    1. Please comply with the film rating system. The onsite staff may check your ID at the time of admission.
    2. Please enter the theater 10 minutes before the screening. If there is a large audience waiting, the doors may be opened earlier if necessary. No admission is allowed 20 minutes after the screening starts, except for special screenings, which will be announced individually.
    3. No food or beverages with strong smell that affect other audience members are allowed in the theater.
    4. Smoking and pets are not allowed in the theater.
    5. Please dress properly when entering the theater.
    6. No audio or video recording is allowed in the theater.
    7. Please do not stand or sit in the aisles, and please turn off your mobile phone or set it to vibrate mode during the screening.
    8. Children under 2 years of age who do not occupy a seat do not need to purchase a ticket, but should present relevant ID, and be accompanied by an adult who has purchased a ticket. Children under 2 years of age are only allowed to watch general rating films.
    9. Children between the ages of 2 and 12 should purchase tickets and, if necessary, be accompanied by a guardian, relative or teacher who has purchased a ticket, and should follow the film rating system.

Guided tour service

  1. Individual Audio Guide
    1. Borrowing Procedures
      TFAI provides individual audio guide devices for visitors. To use this service, please present a valid photo ID at the 1F Service Counter.
    2. Available Hours
      Wednesday to Sunday, 11:00–18:00.
      Closed every Monday and Tuesday.
    3. Eligibility
      This service is available to visitors aged 12 and above. Visitors under the age of 15 must have the borrowing form completed by a parent or legal guardian.
    4. Instructions for Use
      1. This service is free of charge. However, if the audio guide device is lost or damaged, the borrower shall be responsible for compensation at the original cost of the device, NT$8,000 per unit.
      2. TFAI currently provides individual audio guide devices in Mandarin Chinese, English, Taiwanese Hokkien, and Hakka.
  2. Group Guided Tours
    1. Reservation Guidelines
      For Staff-Guided Tours / Audio Guided Tours
      1. Group guided tours are available by advance reservation. Applications must be submitted no later than 14 days before the scheduled visit date, including the visit date.
      2. Please download and complete the “TFAI Group Guided Tour Reservation Application Form” from the TFAI official website. The application form must follow the format published on the TFAI official website. Any alteration or deletion will render the form invalid.
      3. After completing the form, please e-mail it to [email protected]. Applicants are also requested to call TFAI during opening hours to confirm that the application form has been received. A TFAI staff member will then process the application and assist with the arrangement.
    2. Available Hours
      Wednesday to Sunday, 11:00–18:00.
      Closed every Monday and Tuesday.
    3. Tour Formats
      Group guided tours are available in two formats: Staff-Guided Group Tour and Group Audio Guided Tour.
      The Staff-Guided Group Tour is available in Mandarin Chinese only. The Group Audio Guided Tour uses audio guide devices and offers Mandarin Chinese, English, Taiwanese Hokkien, and Hakka options. Groups may choose the tour format that best suits their needs.
    4. Group Size Limit
      1. Each group must consist of 15 to 45 participants. Group guided tours are available for elementary school students and above.
      2. Due to space limitations in the Library and Permanent Exhibition area, groups of more than 30 participants may be required to enter in separate batches, as instructed by on-site staff.
    5. Check-in
      1. Please check in at the 1F Service Counter 10 minutes before the scheduled tour time and present the tour reservation confirmation e-mail.
      2. TFAI does not provide storage space for large items or luggage.
    6. Changes or Cancellation
      If there are any changes to the group itinerary or number of participants, or if the reservation needs to be cancelled, please contact TFAI by phone no later than 3 days before the visit date during opening hours at (02) 8522-8000 ext. 3312 or 3313. Failure to do so may affect the group’s eligibility for future reservations.